About Us

Welcome to adayostyle.shop.

adayostyle.shop is an online retail store committed to providing customers with a convenient, transparent, reliable and customer-focused online shopping experience.

Our goal is to make online shopping straightforward by providing customers with clear product information, transparent pricing, secure checkout functionality, reasonable delivery expectations, accessible customer support and understandable store policies.

We recognise that trust is important when purchasing products online. Customers should be able to understand what they are purchasing, how much they are paying, how their order will be processed, when delivery may reasonably be expected, what options are available if a problem occurs and how they can contact us for assistance.

For questions concerning our website, products, orders, payments, shipping, delivery, cancellations, returns, refunds, privacy practices or other customer-service matters, please contact:

Email: info@adayostyle.shop

Our Online Store

adayostyle.shop operates as an ecommerce website through which customers may browse available merchandise, review product descriptions and photographs, select available sizes, colours or other variations, add products to their shopping cart and complete purchases through an online checkout.

Our ecommerce operations may use Shopify technology and appropriate third-party service providers to support functions including:

• Website operation;
• Ecommerce infrastructure;
• Checkout functionality;
• Payment processing;
• Fraud prevention;
• Order administration;
• Customer accounts;
• Customer communications;
• Analytics;
• Inventory administration;
• Product fulfilment;
• Shipping and logistics; and
• Website security.

The use of third-party technology does not remove any mandatory consumer rights that customers may have under applicable United Kingdom law.

Our Commitment to Customers

We seek to operate adayostyle.shop according to principles of transparency, fair dealing, responsible ecommerce and respect for applicable consumer protections.

Our customer-service objectives include:

• Providing useful and understandable product information;
• Displaying applicable prices before checkout;
• Giving customers an opportunity to review orders before payment;
• Supporting secure electronic payment processing;
• Providing order confirmation information;
• Providing free standard shipping on all orders;
• Providing an expected standard delivery timeframe of 15–20 calendar days;
• Maintaining understandable cancellation, return and refund procedures;
• Supporting customers where products are damaged, defective, incorrect or otherwise non-conforming;
• Handling personal information responsibly;
• Providing accessible customer support; and
• Communicating reasonably where a material problem affects an order.

Nothing contained on adayostyle.shop is intended to exclude, restrict or modify any mandatory consumer right or remedy that cannot lawfully be excluded.

Product Information

We make reasonable efforts to provide accurate, understandable and useful information about products offered through adayostyle.shop.

Depending on the particular product, the relevant product page may include:

• Product name;
• Product description;
• Product photographs;
• Available colours;
• Available sizes;
• Measurements;
• Materials or composition;
• Features;
• Product variations;
• Care information;
• Price; and
• Availability.

Customers should review all applicable product information carefully before submitting an order.

Although we seek to keep information accurate, reasonable differences may occur between product photographs and the actual appearance of a product because of screen calibration, display settings, device characteristics, lighting, photography and other technical factors.

Minor visual variations do not limit a customer's rights where a product is materially different from its description, faulty or otherwise fails to satisfy applicable legal requirements.

Pricing

We seek to display applicable prices clearly before customers submit their orders.

Prices, promotions and availability may be changed from time to time before an order has been accepted.

Where applicable, charges that a customer is required to pay will be displayed during the checkout process before the customer submits payment.

If an obvious pricing, technical or product-information error occurs, we may take reasonable steps to correct that error. Where the error materially affects an order that has already been submitted, we may contact the customer with appropriate information and options permitted by law.

Orders and Payments

Submitting an order through adayostyle.shop constitutes an offer to purchase the selected products.

Orders may be subject to:

• Product availability;
• Payment authorisation;
• Fraud-prevention checks;
• Verification of information provided by the customer;
• Delivery restrictions; and
• Applicable legal requirements.

We may decline or cancel an order where reasonably necessary, including where a product is unavailable, payment cannot be authorised, information appears materially incorrect or fraudulent activity is reasonably suspected.

Where an order is cancelled after payment has been successfully collected and the customer is entitled to repayment, the appropriate amount will be returned through the applicable payment method.

Shipping and Delivery

adayostyle.shop provides free standard shipping on all orders.

Our expected standard delivery timeframe is 15–20 calendar days after an order is confirmed, unless another timeframe is clearly stated for a particular order.

Delivery estimates may be affected by circumstances outside reasonable operational control, including carrier disruption, severe weather, customs procedures, public holidays, incorrect delivery information and other unexpected logistical events.

More detailed information is provided in our Shipping Policy.

UK distance-selling guidance requires sellers to provide delivery arrangements, costs and expected timing before the transaction and generally requires delivery within 30 days unless another period has been agreed with the customer.

Returns and Customer Rights

Customers purchasing through adayostyle.shop may have statutory rights relating to cancellation, returns, refunds and faulty or non-conforming goods.

We also maintain a written Return and Refund Policy explaining our procedures.

Nothing in our voluntary return arrangements replaces or restricts a mandatory remedy available under applicable UK consumer law.

Customer Support

We want customers to be able to contact us when assistance is required.

For support concerning:

• Orders;
• Products;
• Payments;
• Delivery;
• Tracking;
• Cancellations;
• Returns;
• Refunds;
• Privacy; or
• Website use,

please contact:

Email: info@adayostyle.shop

When contacting us concerning an existing order, customers should include their order number and sufficient information to allow us to identify the relevant transaction.

Changes to Our Store

We may periodically update our website, product selection, product descriptions, policies, features and services.

Such changes may be made to improve customer experience, maintain security, comply with legal requirements, correct errors or reflect changes in business operations.

Changes will not be applied in a manner intended to unlawfully remove rights that have already arisen under an accepted customer contract.

Our Approach

Our objective is to provide customers with an online shopping experience that is clear, dependable and easy to understand.

We encourage customers to review product descriptions, delivery information and store policies before purchasing and to contact us whenever clarification or assistance is required.

Thank you for visiting adayostyle.shop.

Customer Service Email: info@adayostyle.shop